TUESDAY, APRIL 17th
7:30 am - 8:30 amRegistration & Continental Breakfast
8:30 am - 9:15 amLet's Get Cooking!
9:15 am - 10:15 amA Pinch and a Dash
10:15 am - 10:30 am Break
10:30 am - 11:30 amCustomer Master Year in Review
11:30 am - 12:00 pmQ&A for morning session
12:00 pm - 1:00 pmLUNCH
1:00 pm - 1:30 pmPiE & Marketing a la Mode
1:30 pm - 2:00 pmWeb Self-Care
2:00 pm - 3:00 pmOutside the (pizza) Box: MACC Mobile - CM
3:00 pm - 3:15 pmBREAK
3:15 pm - 4:00 pmMACC Panel of Chefs (Q&A for all things MACC)
Dinner on your own
WEDNESDAY, APRIL 18th
7:30 am - 8:30 amRegistration & Continental Breakfast
8:30 am - 9:30 amThe Big Cheese in Reporting Options: CM/Web Reporting/DataMaster
9:30 am - 10:15 amCM Billing Checklist - all things BILLING!
10:15 am - 10:30 amBREAK
10:30 am - 12:00 pmWhat's Cooking in CM 18.1
12:00 pm - 1:00 pmLUNCH
1:00 pm - 2:00 pmAccounting Master Year in Review
2:00 pm - 3:00 pmAccounting Master Bank Reconciliation & Q/A Session
3:00 pm - 3:15 pmBREAK
3:15 pm - 4:45 pmAM eMACC - MACC Mobile & TMS
Dinner on your own
THURSDAY, APRIL 19th
7:30 am - 8:30 am Registration & Continental Breakfast
8:30 am - 10:00 amAccounting Master Payroll
10:00 am - 10:15 am BREAK
10:15 am - 11:45 amAM Customization & Options
11:45 am - 12:00 pmQ&A for Morning Session
12:00 pm - 1:00 pmLUNCH
1:00 pm - 2:00 pmRecipes for Success: Accounting Master Reports
2:00 pm - 2:15 pmBREAK
2:15 pm - 3:45 pmWhat's Cooking in AM 18.1
3:45 pm - 4:00 pmQ&A for Afternoon Session
Dinner on your own
Session Descriptions

Let’s Get Cooking
An introduction for MACC attendees, and overview of the conference plus a fun cooking game to get the party started!

A Pinch and a Dash
This session will go over a myriad of all things MACC … we want to make sure you are aware of all the latest MACC news!

Customer Master Year in Review
We will be doing a review of enhancements added to Customer Master during 2017. We’ll review many of the new features and functionality, as well as reports.

PiE & Marketing a la Mode
You’ll want to attend this session for just the right blend of efficiency improvements. We will also be discussing how MACC’s Creative Services and TCA teams work together to help you launch and track successful marketing campaigns!

Web Self-Care
This is not “Cooking it Old School”! You are going to learn exciting new ways to reach your customers when it’s most convenient for them!

Outside the (pizza) Box: MACC Mobile – Customer Master
MACC Mobile is a powerful tool … and it’s definitely outside the “box” of processes so many of us have been used to for years. We are going to show you how to be more efficient every day – if your company has never used MACC Mobile, you are going to want to stew over the things you learn in this class. If your company already uses MACC Mobile, you are going to see a whole bunch of exciting new features!

MACC Panel of Chefs
The MACC team will be available during this session to answer any and all (ok, most) of your questions about anything MACC! This will be a fun interactive session as you query “The Mind of a Chef” (otherwise known as the MACC team).

The Big Cheese in Reporting Options
Join us for this session as we help clarify all the different reporting options available to you. We will show you what’s available in your billing reports each month, but also what reports you can use to knead your data for the trending bites you can use to get to know your customers better!

Customer Master Billing Checklist
Billing doesn’t need to be a Throwdown! We have a recipe to help you cover all your bases each month, and as you follow it, you will find billing time becomes more efficient, letting you focus on your other day-to-day tasks!

What’s Cooking in Customer Master 18.1
New and exciting enhancements are coming your way! You won’t want to miss this session so you can prepare your co-workers for new tools in Customer Master!

Accounting Master Year in Review
During this session, we will review the enhancements made in 17.1 – CPR updates, Labor Distribution, Year-End Suite, Payroll Tax Table update tool, reporting, and more!

Accounting Master Bank Reconciliation & Q/A Session
Reconcile your cash account every month using the Bank Reconciliation module. During this session, we’ll stir up a recipe for the best possible use of the tool, including how to move your outstanding transactions to a cleared status, managing your bank transactions, and more.

Accounting Master eMACC – MACC Mobile & TMS
Don’t miss this lesson in MACC Mobile and TMS! We will show you how to set up your techs for success as they go mobile and use all the ingredients in MACC Mobile and TMS.

Accounting Master Payroll
Maximize Accounting Master by reviewing ingredients needed to optimize the payroll module. This training will highlight efficient ways to manage your deductions, pay types, and employee information, along with additional payroll functions.

Accounting Master Customization & Options
When you combine just the right ingredients in Accounting Master, you’ll find it can be very easy to use. This session will focus on optimization tips that will help you be more efficient than ever!

Accounting Master Reporting
No more blanching when it comes to identifying all the reporting options available to you in Accounting Master! This session will include instructions on creating Custom Grid Reports and report auto-generation, just to name a couple of the exciting things we will cover!

What’s Cooking in Accounting Master 18.1
Many new features coming your way, and you won’t want to miss this session as we go over the exciting enhancements in 18.1!